This review of Kicks Crew will delve into the advantages and disadvantages of buying from them, analyze their policies, and suggest alternatives for those seeking options beyond Kicks Crew’s offerings
What Is Kicks Crew?
Kicks Crew is a global sneaker marketplace that boasts an extensive inventory of over 400,000 products from renowned brands such as Nike, Onitsuka Tiger, and New Balance.
Established in 2008 in Hong Kong by Johnny Mak, the platform initially operated on third-party platforms like Amazon, eBay, TMall, and JD.com. However, due to its rapid growth and increasing popularity, Kicks Crew transitioned to a business-to-business-to-consumer model in 2021.
Today, Kicks Crew sources sneakers directly from retailers to fulfill customer orders. The majority of their sellers are located outside the US, primarily in countries such as Korea, Japan, Hong Kong, and Shanghai. This extensive international network enables Kicks Crew to offer a diverse selection of sneakers at competitive prices.
Moreover, Kicks Crew guarantees that all sneakers available on their platform are brand-new and unworn, ensuring that customers receive only top-quality products.
In summary, Kicks Crew has become the preferred online destination for sneaker enthusiasts seeking authentic kicks directly from retailers.
Is Kicks Crew Legit?
Kicks Crew, headquartered in New York, USA, is a reputable company that garners 5.2 million monthly visits. The company has solidified its standing by collaborating with professional athletes to develop signature basketball shoes.
For instance, NBA player Austin Reaves partnered with Kicks Crew to introduce his signature shoe, the Rigorer AR1. Another notable release is the AG4 by Aaron Gordon.
Kicks Crew’s credibility is bolstered by significant multi-million dollar investments. Kyrie Irving of the Dallas Mavericks, who invested in the company, also assumed the role of Chief Community Officer at Kicks Crew.
Is Kicks Crew Safe?
Purchasing from Kicks Crew is completely secure, as they exclusively offer new, authentic, unworn shoes in pristine condition from authorized retailers.
Kicks Crew guarantees a safe purchasing experience by meticulously inspecting products before shipping them to customers. When you place an order for sneakers, the retailer ships them to Kicks Crew. Their team then conducts a thorough authenticity check on each item. Once the items pass this verification, Kicks Crew dispatches the sneakers directly to you.
Furthermore, Kicks Crew attaches an RFID zip tie to each pair of sneakers, which aids in tracking important information such as the price model, retailer, and size.
This meticulous process ensures that you consistently receive genuine, top-quality products exactly as you ordered them.
For sneaker enthusiasts who also engage in reselling, Kicks Crew is an ideal source.
What does Kicks Crew offer for sale?
Kicks Crew offers an extensive inventory of over 400,000 products for men, women, and kids on their website and mobile app. While they are renowned for their wide array of sneakers, Kicks Crew also provides a selection of sportswear and accessories. Their diverse product lineup includes:
- Bags
- Blazer
- Basketball Jerseys
- Caps
- Down Jacket
- Hoodies
- Jackets
- Joggers
- Watches
- Sneakers
- T-shirts
Customers frequently praise the excellent quality and authenticity of Kicks Crew’s products. Their website includes helpful filters on product catalog pages, making it easy to navigate through their listings. Additionally, for those seeking something specific, Kicks Crew’s website features a search bar at the top for quick and targeted searches.
How Kicks Crew Works for Buyers
Kicks Crew provides new products from well-known, high-end brands on their marketplace. Here is a step-by-step guide to shopping on Kicks Crew:
Open An Account
While shopping on Kicks Crew as a guest is an option, creating an account provides additional benefits. These include access to discounts, updates on new arrivals, and promotional offers. Additionally, you can create a wishlist and save items in your cart for future consideration.
To create an account, follow these steps:
- Go to the Kicks Crew homepage.
- Click on the user icon at the top right of the page.
- Below the “Sign In” button, click on “Create Account.”
- Fill in your name and email address, and choose a password.
- Click “Create.”
- After registering, you’ll receive an email with a link. Click the link to activate your new account.
Shop On Kicks Crew
Kicks Crew restricts purchases to one unit per order due to items often originating from various suppliers. Consequently, on product pages, you won’t encounter an “Add to Cart” button; instead, you’ll find “Checkout” buttons for each item.
Despite this restriction, Kicks Crew’s website remains user-friendly, allowing you to browse and shop by brands, athletes, and various categories.
Kicks Crew Verification
When an order is placed with Kicks Crew, they inform their partnered seller to fulfill it. The seller first checks their inventory to confirm the availability of the ordered product. If the product is not in stock, Kicks Crew cancels the order and refunds the payment, although this situation is uncommon.
If the product is available, the seller sends it to Kicks Crew’s quality control center for verification. Each product undergoes a thorough check to ensure its authenticity. This process includes examining the box, color, material, stitching, sizing, and more.
After passing the verification process, Kicks Crew attaches their verified tag to the product and then hands it over to the courier for delivery.
Kicks Crew Shipping
Kicks Crew typically delivers orders within seven to ten business days, although delivery times may vary depending on your location and the chosen delivery method.
For customers in the US, the standard delivery time is two to six business days. However, many customers have reported longer delivery times, often extending to at least ten business days. This delay is primarily due to many orders being shipped from international locations.
Additionally, Kicks Crew charges a shipping fee ranging from $25 to $70, depending on the destination address. Here’s a breakdown of their shipping charges for different countries:
- $35 for the US, Japan, and Vietnam.
- $40 for Brunei and Indonesia.
- $45 for Germany, India, Italy, Jordan, Netherlands, New Zealand, Norway, and UAE.
- $50 for Canada, Denmark, France, Greece, Ireland, Kuwait, Saudi Arabia, Spain, Sweden, Switzerland, and the UK.
- $55 for Bahrain, the Czech Republic, Hungary, Oman, and Qatar.
- $60 for Portugal.
- $64 for Ghana.
- $65 for Brazil, Iceland, and Mexico.
- $70 for Israel.
What Is Kicks Crew’s Return Policy?
Kicks Crew’s return policy permits you to return your order within seven days of receiving it to qualify for a refund.
When you return an item, Kicks Crew applies a 15% restocking fee based on the total transaction amount.
You are accountable for the cost of shipping the item back.
For size exchanges, Kicks Crew allows them within seven days of delivery, subject to availability.
What Payment Methods Does Kicks Crew Accept?
Kicks Crew accepts payments via Visa, Mastercard, American Express, Discover, JCB, Diners Club, and PayPal. Additionally, customers in the US can utilize Klarna for payment.
